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At Bourbon and Whiskey Vaults, we aim to provide fast, secure, and reliable delivery for all orders placed through bourbonandwhiskeyvaults.com. This Shipping & Delivery Policy explains how we process, ship, and deliver your items so you know exactly what to expect.
1. Order Processing Times
All orders are processed within 1–3 business days.
During high-volume periods, processing may take slightly longer, but we always work to get your order shipped as quickly as possible.
Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Methods & Delivery Times
We partner with reputable carriers to ensure timely and secure delivery.
Estimated delivery times (after processing) are as follows:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Priority Shipping: 1–2 business days
Delivery times may vary depending on carrier delays, weather, high-volume seasons, or delivery location. Once your package has shipped, transit times are controlled by the carrier.
3. Shipping Costs
Shipping charges are calculated at checkout based on your selected shipping method and delivery address. Any applicable taxes or fees will also be displayed prior to completing your purchase.
4. Shipping Restrictions
Due to regulations, we cannot ship alcohol to certain states, regions, or PO Boxes. If your location is restricted, the system may prevent you from completing checkout, or we may contact you to arrange an alternative solution.
We do not ship internationally at this time unless explicitly stated on the product or checkout page.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear, depending on the carrier.
If you did not receive your tracking email, please check your spam folder or contact our support team.
6. Lost, Stolen, or Damaged Packages
We are not responsible for packages that are lost or stolen after delivery is confirmed by the carrier.
If your package arrives damaged, please contact us within 48 hours with photos of the package and items so we can assist with a replacement or claim.
7. Incorrect Address Information
Customers are responsible for entering accurate shipping information.
If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply.
8. Contact Us
For questions about shipping or delivery, feel free to reach out: